Returns & Exchanges

At Neil Young, we are committed to your satisfaction and offer a seamless 30-day return policy for all unworn apparel and accessories. If your purchase doesn't fit your style or size, we are happy to provide a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your customer account and select the order containing the items you wish to return to receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.